On November 05, all of the clients has left China, and they sent us some feedbacks. We’re gratified that they were very satisfied with our tour guide and organization, they got much new experience in China. The following are the feedbacks from 3 clients, thanks a lot for the nice pictures which were shared by Felice.
1. From Felice
Thanks for your email. We actually had been meaning to email you.
We want to tell you that Jens was an absolutely wonderful guide. He was knowledgeable, patient, and exceedingly helpful. There was nothing he would not assist us with, whether it was finding somewhere to do laundry, or finding a specific type of food. He always knew the history and interesting facts about the places he took us. He was kind to the children and the adults. We even got to meet his father and his wife, which was very special for us. He was extremely professional but also very open and welcoming. In addition, his hours of work were extraordinary. He worked every single day for an entire month without a break, from the early morning until the late evening. This is unheard of in Australia, and we were blown away by how alert, responsible, and friendly he remained despite the very, very long hours. He is truly a professional guide and a person with a lot of inner strength. Even when he did not know the answers (because this was only his second overland trip), he found a way to get the answers. He listened to our suggestions and made changes to the trip according to our wishes, where possible and appropriate.
Please pass on our praise of Jens to his bosses, and to him. We strongly recommend Jens to any travellers.
In regards to photos - we are happy to send some. Would you like photos of scenery or the sights, or of our group, or of Jens? Or a combination of these things?
2. From Tine
We have ended our trip through China and we said goodbye to our guideOù
même juste au village? On reste dormir à pakmong en tout cas fait trop
We were very happy to have had Jeans as our guide. He did a very good job we
think, even if sometimes his job was difficult.
But he did very well and we have become good friends during our trip. Our
children liked him also a lot and now they miss him.
We can definitely recommend him as a guide.
We were very happy to discover China with him.
If I can just give a suggestion to you as a tour agency, we missed camping
in more remote areas and staying in smaller towns/villages instead of going
from one big city to another big city...
Thank to for everything,
3. From Matthieu
Bonjour Nicolas, nous voulions remercier weitu pour le superbe voyage que nous avons passe en Chine. Nous souhaitions également vous dire que notre guide a été parfait! En effet, jeans nous a beaucoup aide il a été d une extrême gentillesse et s est montre très compétent. Pour ces raisons nous recommandons vivement ce guide a tous les voyageurs souhaitant tenter l expérience avec votre agence! Nous continuons notre route vers la capitale du laos et souhaitons également pour conclure notre voyage en Chine connaître la procédure pour obtenir le remboursement de notre caution aux douanes chinoises. Bien cordialement jenifer, Mathieu Andréa et Louison fabert
We hope that they will enjoy their rest world overland trip very much.